The College of Medical Radiation and Imaging Professionals of Saskatchewan (CMRIPS) is a self-regulating professional body whose mandate is to protect the public through licensing, regulation and discipline of Medical Radiation and Imaging Professionals (MRIPs) in Saskatchewan. Licenced MRIPs have a professional obligation to practise in a competent and ethical manner.
As a patient, you may sometimes be dissatisfied with your medical care provider or the manner in which medical care was provided. If you have concerns about the treatment received from a medical radiation technologist/diagnostic medical sonographer, or have other concerns about the actions of a licenced MRIP, you may want to consider the following options:
1. Discuss the problem directly with the medical radiation therapist or diagnostic medical sonographer.
2. Ask to speak with the supervisor, manager or with the health professional who ordered your procedure or treatment.
a) If your concern relates to a health service delivered by the Saskatchewan Health Authority (SHA), the administrative processes or policies of a facility or a hospital, contact the Quality of Care Coordinator in your area who will assist you in addressing concerns.
b) If your complaint is about the collection, use, or disclosure of your personal information, you may wish to contact the Ministry of Health, Freedom of Information and Protection of Privacy by phone: (306) 787-2137 or email: health.infoprivacy&accesshelp@health.gov.sk.ca
3. Contact Ombudsman Saskatchewan for complaints of unfairness in provincial government ministries and agencies including the Ministry of Health, the Cancer Agency and the SHA.
4. If you decide to proceed with a formal complaint, the CMRIPS can assist you in understanding the complaints processes, advise you on what information is required, and provide the necessary form for completion.
Medical radiation and imaging professionals are also ethically bound to file a complaint where the conduct or competence of a member could amount to professional misconduct and/or professional incompetence. Please contact the CMRIPS directly or complete the complaints form to initiate a formal complaint process.
“Professional incompetence” includes a significant lack of knowledge, skill or judgment, or a disregard for a patient’s welfare, which falls below the standards expected of an MRIP such that the MRIP should be barred from performing specific procedures or from the profession entirely in the interests of public safety. This includes inadequate knowledge about a procedure that a MRIP should be able to perform, inability to perform the procedure, or incorrect judgment as to whether the procedure is required. This also includes failure to perform the procedure, not because of any lack of knowledge, skill or judgment, but because of inadequate concern for the patient.